Refund Policy
Last updated: draft (review before publishing)
Overview
All purchases on WaMorePdf (credit top-ups and the Pro plan alike) are final and non-refundable, except for the billing-error cases described below. This page applies alongside our Terms of Service.
Credit top-ups
Credit-pack purchases are non-refundable once purchased, whether or not the credits have been used.
Pro plan
The Pro plan is a one-time payment for a 30-day period, not a recurring subscription, so there is no auto-renewal to cancel. Payments are non-refundable once made. If you decide not to continue, simply don't repurchase after your 30 days end.
Billing errors
The only exception to the above: if you were charged twice for the same purchase, or a payment failed but was still deducted, we'll correct it. These are processed within 5–7 business days via the original payment method. Message the bot or email us at the address below with the phone number, and the payment date and amount if you have it.
International purchases
Purchases from outside India are processed by Paddle.com, our reseller and the Merchant of Record for those orders. Billing-error corrections for these purchases are also subject to Paddle's own buyer terms; you can reach out to us or Paddle directly.
Chargebacks
If you have a billing issue, please contact us first. We'd rather resolve it directly than have you go through your bank or card issuer, which can delay things and may result in your account being suspended while the dispute is investigated.
Contact
Billing questions: lensarchives.studio@gmail.com
